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Thank you for shopping at Shelbru. We are committed to delivering your order accurately, in good condition, and always on time.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
Shipping Time
Orders are typically processed within 1-3 business days. Delivery times vary based on selected service and destination. Estimated delivery dates will be provided during checkout.
Shipping Methods
For Continental United States, we offer the following shipping methods:
- Standard: 3-5 days
- Expedited: 2 days
- Priority: 1 day
For Alaska & Hawaii, we offer the following shipping methods:
- Standard: 3-5 days
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).
Shipping Destinations
We currently only ship to Continental United States (including Alaska & Hawaii).
We are working on making international shipping available soon.
Shipping Damages
If your order arrives damaged, please contact us immediately to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Lost Shipments
If your order does not arrive within the estimated delivery time, please contact the shipping carrier for assistance. We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
Shipping Policy Changes
We may update our shipping policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about our shipping policy, please contact us at hello@shelbru.com.